At Leiste24, you can choose from the following payment methods:

• 💳 Credit Card (Visa / Mastercard): Secure payment using 3-D Secure technology. Payments are processed through our provider Mollie.
• 🏦 Bank Transfer (Prepayment): After completing your order, you will receive an email with our bank details and a unique payment reference. Please use exactly this reference to ensure correct processing. The payment is handled by Mollie.
•  PayPal: Pay easily and securely via your PayPal account. Note: we only ship to the delivery address saved in your PayPal account.
•  Klarna: Klarna offers various payment options such as immediate payment or installment plans. The selection takes place directly during the Klarna checkout process.
•  Amazon Pay: Use your Amazon account to pay quickly and securely with your saved payment and delivery information.
• 🧾 Invoice via Ratepay: Pay within 30 days. Do not transfer the amount to Leiste24 – the payment details will be sent to you directly by Ratepay.
• 🏪 Card Payment on Site: When picking up your order at our factory outlet in Cottbus, you can pay directly by card.
• Satispay: Pay easily via your smartphone using the Satispay app – a quick, card-free, and secure solution.

You will automatically receive your invoice by email as soon as your order has been shipped.

Note: Please also check your spam folder if you cannot find the invoice in your inbox.

We are sorry, but once the order has been completed, we can no longer change the invoice to a different address.

Please make sure your billing address is entered correctly before completing your order.

The refund will be issued within seven business days after your return has arrived at our warehouse.

The repayment is always made using the same payment method you used for your order.

Haven’t received your refund after seven business days?

• 📦 Self-shipped returns:
  If you returned the goods yourself, please check the tracking of your return parcel.
• 🚚 Returns collected by us:
  If the goods were collected by us, tracking is not available for customers.
• 📩 Refund not received?
  Please contact us via our contact form.